New! GroupLink ContactWise 6.5

Posted: 7 Aug 2003

Be one of the first to experience this latest GroupWise enabled technology. See how this and other similar high-impact applications leverage your GroupWise investment and give you rapid (additional) return on your Novell infrastructure.

This is yet another example of how your investment in Novell GroupWise and other Novell technology can quickly become an integral part of your strategic plan What is your strategy? How can you plan your ongoing Novell implementation so it is strategically coupled with mission critical or highly visible aspects of your business?

This new version of ContactWise (v6.5), a GroupLink® product, builds on Novell GroupWise with its award winning Sales Force Automation and advanced contact management solution. The latest new features include "Report Wizard"; performance improvements; merged history for contacts and organizations; and others.

The ContactWise solution enables GroupWise users to create Sales Force Automation and customer-managed relationships to deliver higher customer satisfaction, enhanced profitability and greater productivity.

You can download a the new product at http://www.grouplink.net/redir.asp?id=2003080601.

Here is a quick list of some of the most popular benefits of ContactWise:

• Ensure all customer commitments are met by having appointments and tasks posted to the appropriate person or department GroupWise calendar
  
  
• Provide a single view ("whole customer view") of your organization to your customer: whenever your customer calls, each and every employee will know what the customer's past interactions have been with your organization, in order to better enable your organization to meet their specific needs.
  
  
• Secure your common "whole customer view" information by assigning rights on who can read, write and delete
  
  
• Access your needed "whole customer view" information anywhere through a LAN, WAN, or VPN connection
  
  
• and much more . . . .

This latest product release will enable you to create customer-managed relationships to deliver higher customer satisfaction and enhanced profitability. Here are examples of why many GroupWise users are praising this great GroupWise enabled technology:

"We will significantly increase yearly revenues by increasing the percentage of prospects who become buyers."
                    - Ed Lowell, VP Sales, Village Homes

"It gives us a holistic view of each customer. This context has enabled us to grow revenues by providing world-class customer service."
                    - Tom Fleury, Director of IT, Lydall

Within 10 to 15 minutes after downloading this new release you will be able to use the benefits of this high-impact solution. To experience a product overview demo, experience a "walk through" of the solution, and see what's new with ContactWise go to: http://www.grouplink.net/redir.asp?id=2003080602.

About GroupLink:
GroupLink is the world's leading provider of off-the-shelf and customized business process solutions built upon Novell NetWare, GroupWise, eDirectory/NDS, and other Novell technologies.

For additional information about ContactWise or GroupLink's other Novell NetWare/eDirectory/GroupWise solutions, please visit their website at http://www.grouplink.net/redir.asp?id=2003080603. You can also call 801-298-9888 x120

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