"ContactWise is the solution we had been looking for and provides us the ability to customize the system to our needs. By implementing this software to our specific preferences, we have satisfied a significant number of our needs in contact management."
"I just want to echo how responsive GroupLink has been throughout our ownerhips of Contact¬Wise here. They have been continually responsive and supportive of us."
"The process of getting necessary emails out into the industry had been a very timely task before we implemented ContactWise. Working on [a Novell GroupWise or Microsoft Outlook platform], the ability to integrate GroupLink’s technology was huge for us. The ability we now have to group and merge pertinent information to the appropriate channel has been a wonderful development for us."
"I am very pleased with ContactWise, when we have so many different vendors, and we would like to run reports, ContactWise is the software that allows us to see everything. It is that "basket" that holds all our "eggs" together. It lets us gather all the information in one area and print pretty much any report we want to see. The customization is awesome!"
"The ability to activate this software so quickly and seamlessly was an added bonus. The vast majority of our users were up and running after a one-day training. Our employees really like it. It does what they need it to do, and more."
"In the past we experienced problems in virtually every aspect of our contact management and information operations. One of our greatest challenges was in our reporting capabilities. Now, with ContactWise, the ability to import information is literally at our fingertips."
"We have a need for mail merges, and before the implementation of ContactWise we had no choice but to do separate sorts. With this new system everything is so streamlined, and we have the added bonus of having all correspondence recorded in ContactWise history Tab. One of the biggest advantages is being able to bulk email based on coding, and to incorporate electric-clients. This was something we were in desperate need of."
"Now we have the ability to see exactly who does or does not have information pertinent to our business operations. And, with that certainty we can view who has confirmed for upcoming events, and more importantly, we can see responses from our contact lists on who responded positively or negatively to our efforts."
ContactWise® Government-Focused CRM
Governmet-Focused CRM, is a powerful customer / constituent relationship management tool that is tailored to meet the needs of state and local government organizations. A loyal constituency is the key to maintain and improve campaign success rates. To ensure loyalty, constituents need quick results to their inquiries. Government-Focused CRM can provide these quick results as well as offer enormous benefits including being able to:
- Guarantee staff efficiency and productivity
- Get a high level view of public opinion
- Create powerful, customizable reports
- Easily review the history of constituent correspondence
- Report on the status of work being done for constituents
- Track workloads for better time management
- Generate mass mailing to constituents within segmented and demographical areas
An efficient application such as Government-Focused CRM creates a positive experience for the constituent as well as government employees including:
- Elected officials
- IT personnel
- Office secretaries
- Government Personnel