Testimonial

"Each day our direct and indirect salespeople have literally thousands of opportunities at the point of sale to identify needs, and recommend solutions, that build loyal, profitable customer relationships. GroupLink is invaluable in supporting this core strategy. GroupLink's referral and contact management solution has helped us to increase customer referrals by over 90% and deliver a 40% increase in cross-sell opportunities."

Cass Bettinger,
First National Bank of Pennsylvania


Getting Started

eReferrals System Requirements

Client Machine(s) System Requirements
  • Windows 2000 or higher Operating System
  • Minimum of 128 megabytes (MB) of RAM
  • (optional) GroupWise v6.x or higher
  • (optional) Outlook 98 or higher (32 bit version)
  • Internet Explorer v6.0 or higher

User Requirements
  • Email address capable of receiving SMTP email (from SMTP server listed in Server Requirement Section)

Server Machine System Requirements
  • P4 class server or higher
  • Minimum of 1 GB of RAM
  • Minimum of 100 MB of free hard drive space (Expandable as needed)
  • SMTP server capable of relaying to desired domains
  • J2SE JDK 1.5.x for Windows, Linux, J2SE 1.4 for Netware
  • Tomcat 5.x *
  • And One of the Following:
  • Microsoft
    • - Windows 2000 Server Operating System or higher
  • Linux
    • - RedHat Or SUSE operating system (kernel 2.4 or higher) *
  • Netware
    • - Netware 6.5 SP5 or higher

Database Server Machine System Requirements
  • P4 Class Server or higher
  • Minimum of 1 GB of RAM
  • Minimum of 1 GB free Hard Drive Space (Expandable as needed)
  • And One of the Following:
  • MS SQL Server
  • - Windows 2000 Server Operating System or higher
  • - SQLServer 2000 or higher Database.
  • PostgreSQL *
  • - RedHat Or SUSE operating system (kernel 2.4 or higher) *
  • - Unix (contact GroupLink for supported versions)
  • - Windows 2000 Server or higher
  • - PostgreSQL database version 7.3 or higher *
  • MySQL *
  • - RedHat Or SUSE operating system (kernel 2.4 or higher) *
  • - Unix
  • - Windows 2000 Server or higher
  • - Netware 6.5 SP5 or higher
  • - MySQL 5.0 or higher *
  • Oracle
  • - Linux
  • - Unix
  • - Windows 2000 Server or higher
  • - Oracle 9i or higher *

Authentication Requirements
  • GroupWise 6.x or higher for persistent identity management (applies to HelpDesk and Customer Satisfaction)
  • X.500 Compliant Directory with LDAP support (NDS, Active Directory, etc.)

  • * These products are Open Source. Open Source support is typically provided through the hosting organization's web site forums and news groups For any of these products, professionals are available worldwide who can provide support. Please visit the home page of the hosting organization for more information.